Glasses

Messages of those who have been turned in.
User avatar
demo
Posts: 167
Joined: Thu Jun 28, 2018 4:59 pm
Location: Philippines
Real Full Name: Brian Demeary
Rank and Rate/Category: POMTP3
Enlistment Date: 18 Nov 1962
Date of Discharge: 07 Sep 1979
Ships and Depots Served: Cerberus, Vendetta, Yarra, Albatross, Melbourne, Creswell, Perth, Brisbane x 2, 1MCE, Penguin
Contact:

Glasses

Post by demo » Fri Feb 14, 2020 1:01 pm

I am Gold Card E.D.A. and have been for some time now.
Whilst i was living in Australia I was abler to obtain a new set of Glasses every two years or before if my eyesight deteriorated.
I have now been living in the Philippines for over four years and as my old pair of Glasses were getting to their end of use date I decided to get a new pair made.
On my records of accepted disabilities I have Acquired Cataracts as a condition.
In July last year (2019) i decided to go ahead and get these removed at D.V.A's expense. They had no qualms about paying for the surgery.
As A result of this operation I find that without any sort of eyesight help I cannot read any thing in front of me and every thing is blurry.
In October, three months later, I went to Cebu, a 13 hour trip from my place to the hospital. This was to the original Doctor that did my cataract surgery.
After having new glasses made i picked them up on the 25th October 2019 and it was during the Typhoon Ursula on Christmas Eve that a tremendous strong gust of wing blew them and my hat from my head. At the time there were no lights of any kind, only flash lights. It was pissing down heavy rain and visibility was no more than 8 feet. I considered them lost.
After the Typhoon passed and we were safe I contacted the Doctor again and told her what had happened, I filled out Statutory declaration to that effect and finally after another month received my second pair of glasses from the Hospital.
I initially claimed the cost pf the first pair of glasses as reimbursement and D.V.A asked me to send in another Stat DEC verifying this fact as to their loss. I had to obtain a letter from my Doctor stating exactly what the operation was for and also why the glasses were needed. The total cost of both pairs of glasses came to over 30,000.00 pesos
This was provided in October last year, ( 2019 ) and also in January this year.
I initially claimed the expenses last year and finally got an answer back today from them.
Following is a copy of their reply and also mine back to them.

Mr Brian Demeary
Email: bdemeary@gmail.com

Dear Mr Demeary,
Decline of Application for Reimbursement of Medical Expenses Privately Incurred
I am writing to advise that your claim for reimbursement for glasses purchased on 23/10/19
has been declined.
Clients who reside or holiday overseas are only covered for reasonable treatment expenses
for their service related accepted conditions, not including Non Liability Health Care
conditions.
As the glasses purchased on 23/10/19 cannot be attributed to your service related accepted
condition of cataracts, DVA is unable to accept financial responsibility for this cost. Available
evidence shows that cataract surgery has changed the spectacle prescription but you would
have needed glasses regardless.
Important Information
While overseas your DVA Health Card (Gold/ White) cannot be accepted for payment. It is
recommended that you consider obtaining travel insurance for any unforeseen expenses.
Please ensure when you contact us that you provide your DVA file number, full name, date
of birth and overseas address so we can verify your identity.
When claiming reimbursement for overseas treatment please complete a D1181 –
Application for Reimbursement of Medical Expenses Privately Incurred form (provided) and
ensure your receipts:



Saluting Their Service

 Are in English (or provide a translated copy with the original),
 Reference your accepted condition, and
 Are itemised.
If you require prior approval for treatment while overseas please provide a:
 Doctor/ specialist letter outlining the treatment required and how it is related to your
accepted conditions e.g. allied health care,
 Breakdown of costs, in the case of surgery this would include doctor’s fees, surgeon
fees, anaesthetist fees, hospital admission/ theatre fees and rehabilitation fees.
The following factsheets that provide further details on DVA funded health services and any

limitations are available on our website at: https://www.dva.gov.au/about-dva/dva-
factsheets .

 Factsheet IS77 - Travelling or Living Overseas
 Factsheet HSV65 - Medical Treatment while Overseas
 Factsheet HSV18 – Optical services and supplies
If you would like to discuss your claim for reimbursement please call +61 3 6221 6752 or
email: overseas.treatment@dva.gov.au .

Yours sincerely

Asanka 03005278
Client Services Officer
14 February 2020

Whey the fuck do they acknowledge acquired Cataracts and then knowing that after surgery your eyes are fucked they deny you glasses?

User avatar
demo
Posts: 167
Joined: Thu Jun 28, 2018 4:59 pm
Location: Philippines
Real Full Name: Brian Demeary
Rank and Rate/Category: POMTP3
Enlistment Date: 18 Nov 1962
Date of Discharge: 07 Sep 1979
Ships and Depots Served: Cerberus, Vendetta, Yarra, Albatross, Melbourne, Creswell, Perth, Brisbane x 2, 1MCE, Penguin
Contact:

Re: Glasses

Post by demo » Fri Feb 14, 2020 1:37 pm

A copy of the letter that I sent to the Minister Darrin Chester
Brian Demeary <bdemeary@gmail.com>
10:35 (0 minutes ago)
to minister

Sir,
I am living in the Philippines and have been for the last four years.
Every two years , or earlier if need be, I was allowed to get my glasses replaced in Australia.
Now I am over here the rules are different. The people at D.V.A read them to suit themselves.
On my list of survive related conditions I have listed ACQUIRED CATARACTS.
In July last year (2019) I underwent surgery to have the cataracts removed from my eyes. Three months later in October , also in 2019, I travelled to Cebu , a 13 hour trip each way to the Chong Hua hospital to have new glasses made at a cost of 14,090.00 pesos.
On Christmas eve there was a Typhoon called Ursula that passed directly overhead of us at Naval Biliran Leyte. During this Typhoon a lot of damage was caused to peoples property and houses. As we were at my Wife's parents place, The rain and wind were tremendous, they lost part of their roof. There was also a blackout at 2020. At 2100 I told my wife that i was going home to check on any damage to our own place.
On the way home another very strong gust of wind blew my hat and glasses from my head. I only has a torch light to see the way. In the darkness and terrible weather I gave them up as lost.
Upon reaching my own place here was a lot of water damage to the walls and floors, it took days for the to dry out.
As I was having trouble reading anything put in front of me I purchased a pair of reading glasses that I only use for the purpose to see.
I contacted the Hospital again and asked the doctor that did the initial operation if she could make me another pair of glasses. This was In January this year.
I received them in late January.
After making a claim for reimbursement of expenses paid out i was informed that they will not pay for the glasses.I have had to fill out two Statuary declarations to the fact this is the truth. Both for D.V.A. The total costs of the two pairs of glasses comes to over 30,000.00 pesos.
If having cataracts causes you to have trouble reading and seeing then why after needing glasses to be made am I refused the costs?
Please find enclosed reply I received from Asanka from your department. This does not even mention the replacement of the second pair I had to get.

Mr Brian Demeary
Email: bdemeary@gmail.com

Dear Mr Demeary,
Decline of Application for Reimbursement of Medical Expenses Privately Incurred
I am writing to advise that your claim for reimbursement for glasses purchased on 23/10/19
has been declined.
Clients who reside or holiday overseas are only covered for reasonable treatment expenses
for their service related accepted conditions, not including Non Liability Health Care
conditions.
As the glasses purchased on 23/10/19 cannot be attributed to your service related accepted
condition of cataracts, DVA is unable to accept financial responsibility for this cost. Available
evidence shows that cataract surgery has changed the spectacle prescription but you would
have needed glasses regardless.
Important Information
While overseas your DVA Health Card (Gold/ White) cannot be accepted for payment. It is
recommended that you consider obtaining travel insurance for any unforeseen expenses.
Please ensure when you contact us that you provide your DVA file number, full name, date
of birth and overseas address so we can verify your identity.
When claiming reimbursement for overseas treatment please complete a D1181 –
Application for Reimbursement of Medical Expenses Privately Incurred form (provided) and
ensure your receipts:



Saluting Their Service

 Are in English (or provide a translated copy with the original),
 Reference your accepted condition, and
 Are itemised.
If you require prior approval for treatment while overseas please provide a:
 Doctor/ specialist letter outlining the treatment required and how it is related to your
accepted conditions e.g. allied health care,
 Breakdown of costs, in the case of surgery this would include doctor’s fees, surgeon
fees, anaesthetist fees, hospital admission/ theatre fees and rehabilitation fees.
The following factsheets that provide further details on DVA funded health services and any

limitations are available on our website at: https://www.dva.gov.au/about-dva/dva-
factsheets .

 Factsheet IS77 - Travelling or Living Overseas
 Factsheet HSV65 - Medical Treatment while Overseas
 Factsheet HSV18 – Optical services and supplies
If you would like to discuss your claim for reimbursement please call +61 3 6221 6752 or
email: overseas.treatment@dva.gov.au .

Yours sincerely

Asanka 03005278
Client Services Officer
14 February 2020

Hoping that some sort of arrangement can be accomplished.

I remain ,
your obedient servant,
Brian Frederick Demeary

User avatar
Joe
Posts: 478
Joined: Wed Jun 27, 2018 11:07 pm
Real Full Name: Joseph White
Rank and Rate/Category: APOWTR
Enlistment Date: 03 Apr 1963
Date of Discharge: 07 Jul 1969
Ships and Depots Served: Sydney Melbourne Cerberus Lonsdale Kuttabul Penguin

Re: Glasses

Post by Joe » Fri Feb 14, 2020 10:59 pm

Be interesting to see the reply Demo.
Keep us all in the loop.

User avatar
stones
Site Admin
Posts: 1312
Joined: Wed Jun 27, 2018 3:56 pm
Location: Melbourne/Bangkok
Real Full Name: Russ Graystone
Rank and Rate/Category: CPOFC
Enlistment Date: 08 Jan 1969
Date of Discharge: 07 Jan 1989
Ships and Depots Served: JRTE 26th Intake. Derwent x2, Stuart, Vampire, Attack, Brisbane. Navy Internet Manager NHQ 1999-2003

Re: Glasses

Post by stones » Sun Feb 16, 2020 9:03 pm

one good thing to be wiped like a dirty arse is that I don't have to deal with any shit like that anymore. I have to take sole responsibility for myself, which does have its benefits. Besides, a doctor once told me that anything that helps you to see better is OK. So when I need new glasses I just pick up a pair of 200 Baht 'magnifiers' at the nearest street stall or department store. Works for me.

Couldn't be bothered with all the stress and frustration, let alone it being a full time job.

User avatar
demo
Posts: 167
Joined: Thu Jun 28, 2018 4:59 pm
Location: Philippines
Real Full Name: Brian Demeary
Rank and Rate/Category: POMTP3
Enlistment Date: 18 Nov 1962
Date of Discharge: 07 Sep 1979
Ships and Depots Served: Cerberus, Vendetta, Yarra, Albatross, Melbourne, Creswell, Perth, Brisbane x 2, 1MCE, Penguin
Contact:

Re: Glasses

Post by demo » Tue Feb 18, 2020 8:20 pm

Still no reply from the bastards at DVA yet, waiting for a reply from Darren Chester, might be a long fucking wait.

User avatar
demo
Posts: 167
Joined: Thu Jun 28, 2018 4:59 pm
Location: Philippines
Real Full Name: Brian Demeary
Rank and Rate/Category: POMTP3
Enlistment Date: 18 Nov 1962
Date of Discharge: 07 Sep 1979
Ships and Depots Served: Cerberus, Vendetta, Yarra, Albatross, Melbourne, Creswell, Perth, Brisbane x 2, 1MCE, Penguin
Contact:

Re: Glasses

Post by demo » Tue Feb 18, 2020 8:22 pm

Joe,
No problems on seeing what happens with the fuckers at DVA, as soon as i get reply it will be posted here.

User avatar
stones
Site Admin
Posts: 1312
Joined: Wed Jun 27, 2018 3:56 pm
Location: Melbourne/Bangkok
Real Full Name: Russ Graystone
Rank and Rate/Category: CPOFC
Enlistment Date: 08 Jan 1969
Date of Discharge: 07 Jan 1989
Ships and Depots Served: JRTE 26th Intake. Derwent x2, Stuart, Vampire, Attack, Brisbane. Navy Internet Manager NHQ 1999-2003

Re: Glasses

Post by stones » Wed Feb 19, 2020 12:24 am

Wasn't wearing glasses when I first paid off, but not so the 2nd time in 2003. Another 'Final Medical' - for what that was worth. But they sent me off to OPSM in Tuggeranong.

Your long sight is this, and your short sight is that, so we're fitting you out with new glasses. The latest most expensive technology!!!! Multi Focals. Why not? Don't worry about me, Defence is picking up the tab, so go for the doctor! Has anyone had experience with multi focals. I couldn't wear the bloody awful things. I told the bastards I didn't want them but they wouldn't listen. I was getting multi foclas and that was it.

I lost the tinted pair the first day I got them and the normal pair are still sitting in a drawer here - unused. I went back to wearing $9.99 Two Dollar Shop 'Magnifiers'. Which I still wear to this day.

Haydn
Posts: 21
Joined: Thu Jun 28, 2018 9:08 am
Real Full Name: Haydn Smith
Rank and Rate/Category: WOCOX
Enlistment Date: 12 Mar 1960
Date of Discharge: 12 Mar 1980
Ships and Depots Served: Sydney, Melbourne. Stuart, Moresby x 2, IMCE Holsworthy, RSO Townsville, Cerberus, Penguin, Leeuwin, Stirling

Re: Glasses

Post by Haydn » Wed Feb 19, 2020 9:38 am

Have had Multi Focal for the past 20 years or more. No problem when you get used to them. Auto tint when you go outside but takes afew seconds to recover when you go back inside.

User avatar
demo
Posts: 167
Joined: Thu Jun 28, 2018 4:59 pm
Location: Philippines
Real Full Name: Brian Demeary
Rank and Rate/Category: POMTP3
Enlistment Date: 18 Nov 1962
Date of Discharge: 07 Sep 1979
Ships and Depots Served: Cerberus, Vendetta, Yarra, Albatross, Melbourne, Creswell, Perth, Brisbane x 2, 1MCE, Penguin
Contact:

Re: Glasses

Post by demo » Wed Feb 19, 2020 4:11 pm

Have never liked multi focal prefer the ones that are progressive. My first pair here were also auto tint, the second pair i sent back was not. Still waiting for the new glasses now.
How did you guys do a Final Medical, all i ever did was walk out the gate. No kiss my arse or thank you.

swampee
Posts: 137
Joined: Fri Jun 29, 2018 9:36 am
Real Full Name: Nigel Marsh
Rank and Rate/Category: LSSIG
Enlistment Date: 08 Jan 1975
Date of Discharge: 06 Jan 1986
Ships and Depots Served: Leeuwin Cerebus Platypus Vendetta Swan Penguin MSO Harman NO Jervis Bay Swan Stalwart FOCAF Warnambool Stuart

Re: Glasses

Post by swampee » Wed Feb 19, 2020 9:34 pm

Multifocals are a bit harsh at first, but once used to them they are great.
Not good for playing pool though
Cheers

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